Her vs. Iron Man: Why the Future of Work Has No Screens

Jan 20

In this engaging conversation, Elijah Szasz and Kevin Williams delve into the evolving landscape of artificial intelligence (AI) and its implications for society and technology. They kick off with a light-hearted exchange about nicknames and segue into a discussion on AI's portrayal in movies, highlighting works like 'Her' and the culture novels by Ian M. Banks. The duo reflects on the balance between AI's potential benefits and the risks it poses, particularly in terms of human interaction and emotional connections with AI systems. They explore the future of audio interfaces and how they might revolutionize our interactions with technology, emphasizing the importance of conversational tools over traditional interfaces. As the conversation progresses, they touch on the practical applications of AI in business, discussing tools like Claude Cowork and the challenges of integrating AI into existing workflows. They express concerns about the risks of giving AI access to sensitive data and the importance of maintaining control over information. The discussion culminates in a contemplation of the future of customer relationship management (CRM) systems, suggesting that the next generation of tools will prioritize seamless communication and integration across platforms, ultimately enhancing productivity and user experience.